Privacy Policy

Privacy and Data Protection

Silverleaf Jewellery comply with all aspects of the Data Protection Act of 1984 and the new Act of 1998.

Your Information

We will only use your Personal Information for the purpose(s) for which you provide it to us including (but not limited to):

• To respond to your enquiries
• To handle orders, deliver items and process payments
• To communicate with you about orders, products, services and promotional offers
• To update our records and maintain any online account you may have with us
• To prevent or detect fraud or abuses of our Website
• To enable third parties to carry out technical, logistical or other functions on our behalf

We only share your Personal Information with our other offices and authorised agents where appropriate and with other entities only as described below. We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Statement.

Agents

From time to time we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers

If you have consented in advance we may send you information on our promotional offers and those offered by other businesses. If you no longer want to receive such offers, please notify us via email to customerservices@silverleafjewellery.com.

Business transfers

In any transactions (e.g. buying or selling of stores or business units) Personal Information is generally one of the transferred assets.

Fraud / Credit Risk

Where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations.

With your consent

Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share your information. We may transfer Personal Information which users in the European Union provide to us to other countries (including the United States), the data protection laws of which may differ from those of the European Union, and you expressly agree to such transfer.

Collection of Information by Third-Party Sites

Our Website may contain links to other websites whose information practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.

Security

We use a secure online order form for all purchases made via the Website. All data transmitted via this form (including credit card details) is 128bit encrypted.

Correspondence

Because email correspondence with us is in free format text and is not encrypted, we ask that you do not send any sensitive information such as credit card details or passwords via email.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our Website we send you cookies that may be used; to enable the personalisation features on our Website (which give you the ability to recall recently viewed pages and see information which you have input on line) or to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website. We cannot identify you personally in this way.

You can accept or decline "cookies" by modifying the setting in your browser. Please note that if you disable "cookies" you may not be able to use all the features of our Website.

Removal of Information

If you have any questions or concerns about this Privacy Statement or how we use your Personal Information you may contact us by email and if at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by emailing us at customerservices@silverleafjewellery.com.

Revisions to this Privacy Statement

We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies to all information that we have about you.